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Homework Help: Solved 191447

DHL Express has gained an impressive reputation over the past few decades by providing transportation services of outstanding quality. According to the mission and vision of the organisation, the company is aimed at becoming the household name for logistics in general: “Our vision stresses that we want to be the logistics provider people turn to – their first choice not only for all their shipping needs, but also as an employee or investor” (Our mission and vision, 2015). However, in the environment of the 21st-century global market, DHL has faced the necessity to re-evaluate its assets and reconsider its priorities. In order to remain efficient in the global environment, the company will have to promote the concept of green economy in order to make the process of delivery environmentally friendly, update its IT system and redesign the leadership strategy so that the framework of transformative leadership could be established within the organization. In terms of the workflow improvement, the company will have to reconsider not only its leadership issues, but also the fact that the organization uses an outdated information system. Particularly, it is the inventory issue that affects the workflow on a rather deep level. Despite the fact that the issue has been put into the limelight several times, particularly, in 2007 and 2004 (European printing solution for DHL Global Forwarding, 2008), the situation concerning the use of appropriate technology remains to be solved. The information concerning the outdated approach towards inventory also points at the issue regarding the use of the company’s financial resources. There is no need to stress the fact that a technologically enhanced approach to data management and consumer relations will trigger a drastic change in the company’s resources allocation. Therefore, the reconsideration of the organisation’s financial strategy needs to be viewed as the first step towards improving the current state of affairs. Chart 1. Fishbone: DHL. As the diagram provided above shows, the DHL Company needs to introduce the approach that will help the company focus on the IT issues and the enhancement of its environmental strategy, including the primary need concerning the information transfer. Sd the check sheet provided below shows, DHL will have to work towards enhancement of its leadership model, which will allow for creating a sustainable approach towards the use of natural resources Chart 2. Check Sheet Activities Dates Total Financial resources ($) Jan–Mar Apr–Jun Jul–Sep Oct–Dec Staff’s motivation enhancement III IIII II III 12 500,000 Resources allocation IIII III II II 11 1,000,000 IT systems update IIII III III III 13 2,000,000 Environmentalism integration II III IIII IIII 13 500,000 13 13 11 12 The check sheet provided above sets the company aside from a range of other organizations, as it displays the organization’s readiness to address the current issues, particularly, the issue of green economy, and contributing to the improvement of the environmental situation. Moreover, the check sheet offered above proves that the organization has a detailed plan on improving its mode of operation. Get your 100% original paper on any topic done in as little as 3 hours Learn More The current allocation of the organisation’s resources does seem reasonable, as the company clearly abuses the resources that it has at its disposal at present. Additionally, the update of the IT system used in the organization is quite clear based on the chart provided above. Finally, the change of the leadership strategy towards the transformative one is likely to affect the motivation rates among the staff and, therefore, increase the overall performance rates of the organization. Chart 3. Pareto Chart: Company’s Organizational Performance. As the diagram provided above shows, it is crucial that the organization should consider funding the development of a more efficient leadership strategy. Despite the fact that the promotion of green economy seems the organization’s top priority at present, it is the manner of making important decisions that defines the company’s future now. The reasons for the improvement of the specified domains are obvious. First and most important, the quality of the technology used in the course of services delivery will promote higher quality rates and, therefore, increased rates of customer satisfaction. Secondly, the improvement of the framework of relationships between the staff and the company’s managers will enhance the motivation rates among the employees. Finally, the reconsideration of the environmental strategy adopted by the DHL Organisation will provide. It should be born in mind that the approach adopted within the company should be structured in alignment with the core competencies that the organization can be distinguished with. Specifically, the competencies such as personal devotion of the staff, the proactive solutions and the worldwide locxal strength deserve to be mentioned. In order to improve the management process within the organisation and promote better relationships between the employees and the staff, the Six Sigma approach was chosen. According to the official definition of the strategy, Six Sigma is a “business strategy used to improve business profitability, to improve the effectiveness and efficiency of all operations to meet or exceed customer’s needs and expectations” (Kwak


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